DoorDash Reset Acceptance Rate (Should You Do It?) - Financial Panther (2024)

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Your DoorDash acceptance rate doesn’t matter in terms of staying on the DoorDash platform – you can’t get deactivated for having a low acceptance rate. But it does matter if you want to get certain benefits available to Dashers who maintain a certain acceptance rate.

If you find yourself with a low acceptance rate, DoorDash has a feature that will allow you to reset your acceptance rate. There are two main reasons you’d want to reset your acceptance rate.

The first to make yourself eligible for theTop Dasher program. When you’re in the Top Dasher program, you get the ability to Dash anytime, even if the zone is gray and already full of Dashers.

The second reason is to give yourself priority access. If you qualify for priority access, you’ll gain access to higher-paying orders from DoorDash. To get priority access, you’ll need a customer rating above 4.5 and an acceptance rate above 50%. You’ll gain “more” priority access if your acceptance rate is over 70%. With priority access, you’ll also get increased access to Dash Now, which means you’ll be able to Dash whenever you want, rather than having to put yourself on the DoorDash schedule in advance.

In this post, we’ll look at how to reset your DoorDash acceptance rate and why you might want to do it.

DoorDash Reset Acceptance Rate – How It Works

If you’re eligible for it, DoorDash will send you an email letting you know that you can reset your acceptance rate. You should also receive a notification in your Dasher app.

Here’s an example of an email I recently received from DoorDash giving me the option to reset my acceptance rate:

DoorDash Reset Acceptance Rate (Should You Do It?) - Financial Panther (1)

You’ll typically have a set amount of time to accept the offer before it expires, usually a few days to a few weeks.

If you accept the reset offer, DoorDash will reset your acceptance rate for the amount of time they state in their offer to you. You’ll also get priority access during that time, with your priority access renewing or not renewing depending on whether you meet the priority access qualifications (to qualify for priority access, you’ll need at least a 4.5 customer rating and a 50% acceptance rate).

DoorDash states that it sends offers to reset your acceptance rate to Dashers with a “qualifying customer rating.” They don’t specifically say what it needs to be, but I would guess that it matches what you need for priority access. That means you’ll probably need to have a customer rating above 4.5. I’m also not sure how they determine when to send offers to reset your acceptance rate. I seem to get them randomly.

If you receive an offer to reset your acceptance rate, click the link in your email or in the app, then complete the reset form. DoorDash will then send you a notification confirming that your acceptance rate reset has been processed.

Should You Reset Your DoorDash Acceptance Rate?

If you receive an offer to reset your DoorDash acceptance rate, should you take it? I personally never take the offer, mainly because I don’t care about priority access or getting Top Dasher status. In my market, I never have an issue with Dashing when I want to (only rarely do I log in and find that there’s no availability for me to Dash). And to me, having access to priority orders doesn’t seem to matter – I’m still able to get good-paying orders even without priority access.

Meanwhile, maintaining a high acceptance rate means I’d have to accept orders that aren’t worth it for me, either because they pay too little, take too long to complete, or are going too far away. I’m very strategic about which offers I accept, so my acceptance rate is usually very low since I’m rejecting far more offers than I accept.

That being said, my experience isn’t going to be universal, and depending on where you live, having priority access or being in the Top Dasher program might matter. There doesn’t seem to be much downside to resetting your acceptance rate either, so if you have the opportunity to reset your acceptance rate, it probably makes sense to do it and at least give yourself priority access for a few weeks.

The only potential downside to resetting your acceptance rate is if it impacts your ability to receive future offers to reset your acceptance rate. I’m not sure if DoorDash limits Dashers to resetting their acceptance rate just once, or if they have some limit on how often they’ll let you reset your acceptance rate. I would guess that DoorDash does keep track of this and won’t send you offers to reset your acceptance rate if you’ve recently reset your acceptance rate before. So, if you do reset your acceptance rate, you’ll want to be strategic about when you do it.

Final Thoughts

The ability to reset your acceptance rate can be a nice feature. It’s not something I worry about too much since I’m not too concerned about priority access or Top Dasher status, but for Dashers who work in certain busy markets, having priority access to higher-paying orders and earlier access to the DoorDash schedule can matter a lot.

There isn’t much downside to resetting your acceptance rate, so if you get the DoorDash reset acceptance rate offer, you can take advantage of it without much worry. The only thing to think about is whether resetting your acceptance rate could impact your ability to reset your acceptance rate in the future, as DoorDash probably limits how often Dashers can reset their acceptance rate.

This post may contain affiliate links. Financial Panther has partnered with AwardWallet and CardRatings for our coverage of credit card products. Financial Panther, AwardWallet, and CardRatings may receive a commission from card issuers. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact on how and where card products appear on the site. The site does not include all card companies, or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

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  • Vanpowers Manidae Ebike – The Vanpowers Manidae is a fat tire ebike that I’ve been riding as my primary winter commuting bike and have also been using it to do food delivery with apps like DoorDash, Uber Eats, and Grubhub. After clocking in a decent number of miles with this ebike, I wanted to write a post sharing what my experience with the Vanpowers Manidae ebike has been like. Check out my Vanpowers Manidae Review.
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DoorDash Reset Acceptance Rate (Should You Do It?) - Financial Panther (2)

Kevin is an attorney and the blogger behind Financial Panther, a blog about personal finance, travel hacking, and side hustling using the gig economy. He paid off $87,000 worth of student loans in just 2.5 years by choosing not to live like a big shot lawyer.

Kevin is passionate about earning money using the gig economy and you can see all the ways he makes extra income every month in his side hustle reports.

Kevin is also big on using the latest fintech apps to improve his finances. Some of Kevin's favorite fintech apps include:

  • SoFi Money. A really good checking account with absolutely no fees. You'll get a $25 referral bonus if you open a SoFi Money account with a referral link, and an additional $300 if you complete a direct deposit.
  • 5% Savings Accounts. I'm currently getting 5.24% interest on my savings through a company called Raisin. Opening a Raisin account takes minutes to complete, it's free, and all of your funds are FDIC-insured. I explain how it works, why I'm now using it to store my emergency fund and any other cash savings I have, and why I recommend everyone check it out in this review.
  • US Bank Business. US Bank is currently offering new business customers a $800 signup bonus after opening a new account and meeting certain requirements.
  • M1 Finance. This is a great robo-advisor that has no fees and allows you to create a customized portfolio based on your risk tolerance. You also get $100 for opening an account.
  • Empower. One of best free apps you can use to monitor your portfolio and track your net worth. This is one of the apps I use to track my financial accounts.

Feel free to send Kevin a message here.

Related

DoorDash Reset Acceptance Rate (Should You Do It?) - Financial Panther (2024)

FAQs

Is it worth resetting your acceptance rate on DoorDash? ›

Once your acceptance rate is reset, you will receive priority access to high paying offers for the period of time outlined in your app and reset opt-in email, so long as you maintain a customer rating above 4.5 during that period. You can use that period to build up your new acceptance rate.

How many times can you reset your acceptance rate on DoorDash? ›

Here's the short answer: You can't manually reset your DoorDash acceptance rate. But don't worry, there's more to it. Your acceptance rate changes based on the last 100 delivery opportunities.

Should I worry about my DoorDash acceptance rate? ›

There is no minimum requirement for an acceptance rate, but consistently declining offers negatively impact the experience for other Dashers (who will have less time to complete the offer), the customer (who is more likely to get a late delivery or task), and even the merchant (whose food will sit for longer).

What acceptance rate will DoorDash deactivate you? ›

DoorDash can deactivate drivers if they consistently get poor ratings, cancel orders, and are generally late. But, according to DoorDash's own rules, there isn't a minimum acceptance rate you need to maintain to stay active as a driver.

How to get higher paying DoorDash orders? ›

How do I get more offers and make more money? High-earning Dashers make more money while dashing by accepting and completing more offers! Consistently, the Dashers who accept and complete the most offers are the Dashers who earn the most. The busiest areas are marked in red on the map of your Dasher app.

Do top dashers get priority? ›

Delivery Priority: If two DoorDash drivers are able to accept the same order, the driver with Top Dasher status will be given priority. High-value Order Priority: Top Dashers will also get priority over orders with a total value of $30 or more.

Does DoorDash give bonuses for lifetime deliveries? ›

Dashers with over 20,000 lifetime deliveries who have completed a dash within the last 90-days will receive: 20,000 - 24,999 deliveries: $1,000. 25,000 - 29,999 deliveries: $3,000. Over 30,000 deliveries: $5,000.

How do I get more orders from DoorDash? ›

The busiest times to work are typically 11 A.M.-2 P.M. and 4 P.M.-9 P.M. If you make room in your schedule for these two blocks of time, you'll get a consistent stream of orders. While your best bet is to call dibs on peak hours in advance, these times are usually so busy you can just use the “Dash Now” feature.

Is DoorDash Top Dasher worth it? ›

Being a Top Dasher comes with benefits like order priority, 'Dash Now' anytime, and priority for orders over $30. This means you can focus on high-value orders and dash anytime you want.

How long does DoorDash deactivation last? ›

A: As with all deactivations, deactivations based on extreme lateness are permanent. If you are deactivated and you believe you have been wrongly deactivated, your deactivation email will include details regarding how you can appeal.

Does letting the timer run out affect your acceptance rate? ›

If you let the timer run out on an offer, does it still count against your acceptance rate? Yup and increase your chances of getting the same offer multiple times. Yes and then they send it to you again and you godown another point when you decline or let it run out.

Does DoorDash warn you before deactivation? ›

If a Dasher's account is deactivated, they will be notified and have an opportunity to appeal. The appeals process is driven by human decision-making and oversight.

Can door dashers get fired? ›

If you get enough serious contract violations, you get deactivated from DoorDash.

Can you get kicked off DoorDash for not accepting orders? ›

You can decline and accept when you want, but it will affect your acceptance rate either way. But you cannot be deactivated...

Why is DoorDash not accepting new Dashers? ›

We've hit our capacity of Dashers in your area due to popularity, so we're not accepting applications at the moment. Not to worry, you've been added to our waitlist, so please check back here to see when we're ready to welcome new Dashers.”

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